I recently had a bit of downtime on my linode. If you are wondering what a ‘linode’ is, check out my review or the website. And a big thank you to the folks that used my [referral code] when they got setup with linode themselves, you guys rock!
So, about my recent 1⁄2 day downtime. It was self-inflicted because I wanted to move to a different datacenter. I moved my linode from Newark, NJ to Dallas, TX. It is quite a long story, but it boils down to a problem with my ISP (Comcast). I was only able to pull 100K/s from the Newark datacenter and 2-3M/s from the others. This was unacceptable. I tried to get it escalated past Comcast’s frontline support but they kept asking me questions like “Do you use a router? If so, each computer only gets 1⁄2 the speed” & “Every computer is different. I’m glad that you can get 3M/s from another host, that is really good” Sigh.
At least Linode’s customer server was helpful and allowed me to work around the
- File a support request. (My initial request was answered in 11 minutes)
- Shutdown your linode
- Hit the ‘migrate’ button, after support sets up your migration
- Wait for the transfer. My total transfer time was ~43 minutes (~6G to transfer). This was pretty fast throughput, in my opinion
- Meanwhile, update your DNS for your new IP.
- Since you can queue up a boot job, I just let it go and checked in on it a couple hours later. Magic, it was online.
So, to finish the story off. Linode++, Comcast–. I wish I didn’t need to do something like this, I wish my ISP was…I don’t know…smart?